Refund Policy
Question
I've recently donated to qtland, and either don't like it or no longer want it. Can I get a refund?
Answer
Our refund policy does not cover donations made more than 7 days ago. Donations older than 7 days are nonrefundable. To process your refund request, we will need a receipt or transaction ID. You will be notified if your refund is approved or rejected. If approved, the refund will be processed, and a credit will be automatically applied to your credit card or original method of payment within a few days.
To start a refund request, please use our dedicated refund email. Do not use this email for support inquiries, as we cannot provide assistance through the refund email.
qtland Refund E-mail
Important
Once a refund is processed, your Donator status will be automatically revoked on Discord, and you will lose access to Donator-exclusive perks. Attempting a chargeback during the refund process may lower the chance of approval and could lead to further restrictions on your Steam account.